FAQS
1. What roast levels do you offer?
We offer a variety of roast levels, including light, medium, dark and decaf roasts, to suit every coffee lover’s preference.
2. Where are your coffee beans sourced from?
Our beans are responsibly sourced from small-scale farmers from different regions. We prioritize fair trade practices and sustainability.
- Our Dark Roast is from Uganda
- Our Medium Roast is from Nicaragua and Timor
- Our Light Roast is from Columbia
- Our Decaf Roast is a mix of coffees from Brazil
3. What is the coffee beans shelf life?
Unopened, in airtight packaging 6-12 months. Good news, Our coffee bags are designed with a convenient, re-sealable zip lock closure that ensures freshness and locks in the aroma and flavor for longer lasting beans.
4. Are your beans available as whole bean or ground?
Currently we offer whole beans but ground coffee will be coming soon!
5. What brewing methods work best for your coffee?
Our coffee is versatile and works well with drip machines, French press, pour-over, espresso, and more!
6. How can I reach customer service?
Email us at hbrowncoffeeco@gmail.com or use the contact form on our website. We’re happy to help!
7. How long does shipping take?
For U.S. orders, shipping typically takes 3-7 business days. International orders may take 7-14 business days.
8. How can I place an order?
Simply browse our website, add your desired coffee to your cart, and proceed to checkout.
9. Do you offer coffee subscriptions?
Yes! Subscribe to receive fresh coffee delivered to your door regularly. Choose your favorite blend, delivery frequency, and enjoy exclusive discounts.
10. Do you offer local delivery?
Yes, we can deliver to you if you are 25 miles or less within our area. Once you are ready to check out, you can check the feature for local delivery and it will let you know if you are within 25 miles of our vicinity.
11. Can I suggest new blends or flavors?
Absolutely! We love feedback from our customers. Feel free to share your ideas through our contact form.